If your mail server requires secure authentication, make sure to enable the option(s) to send and receive emails via an encrypted connection using Transport Layer Security protocol and/or to enable Simple Mail Transfer Protocol Authentication which allows an SMTP client to access the mail server of the address provided. With a valid email address, WhatsUp Gold will be able to notify you of information such as alerts, notification, and updates about your network. Once you've provided valid credentials for discovery to use to find the devices you've specified, you'll be asked to provide your email address. Step Three: Please confirm your email address For additional information on credential types WhatsUp Gold supports, please see Available Credentials. Beyond this simplified scan, WhatsUp Gold supports a wide variety of credential types and offers a range of options to customize the scan best suited for your network and devices. The most commonly used protocol for these devices are SNMP and WMI. The Quick Start scan is designed to focus on hardware (e.g., routers, switches) as well as Windows clients and servers. Using these credentials, the Quick Start simplified scan will discover and add the target devices into the My Network device group tree and begin monitoring the devices for you. Step Two: Add credentials to unlock rich device informationĮntering administrator credentials for your network environment is essential to a successful experience with WhatsUp Gold. Please note, WhatsUp Gold recognizes IP ranges entered as a comma delimited list, a hyphenated range, or in CIDR notation. Finally, you have the flexibility to manually enter a specific IP address, range of IP addresses, or subnet for WhatsUp Gold to query. Alternately, you can select the Gateway IP in which case the router or switch will return available information about recently connected devices. The local subnet is offered by default because those devices are easily accessible from the WhatsUp Gold server. Step One: Which area of your network would you like to see first?įirst, you'll provide WhatsUp Gold with the IP information for the devices you'd like to see. The simplified scan uses SNMP or WMI protocols to gather information from target devices, so be sure your devices are configured to respond to these protocols and that you have the login credentials ready. Tip: For the best initial scan, your WhatsUp Gold server should have access to your target devices through ping. By providing some basic information about a few of your available network devices, you can begin a simplified discovery scan and see how the application works with your data right away. The Evaluation Quick Start feature allows you to easily see the power and the value of WhatsUp Gold in moments. Important: The following topic applies to a feature only available when using an evaluator license during the evaluation period.
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